FAQ

1. How long does shipping take?

We process all orders within 1 to 3 business days. Delivery times vary by country, but typically take between 4 to 14 business days.

2. Where do you ship from?

We work with trusted logistics partners and warehouses based in various locations, allowing us to ship quickly and efficiently worldwide.

3. Do you ship internationally?

Yes, we offer international shipping to most countries.

4. Can I track my order?

Yes! Once your order is shipped, you will receive a confirmation email with a tracking number.

5. What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods at checkout.

6. What if I receive a damaged item?

Please contact us within 48 hours of receiving your package. Send us a photo of the damaged product and we’ll help you with a replacement or refund.

7. Can I cancel or change my order?

If your order hasn’t been processed yet, contact us as soon as possible and we’ll do our best to help. Once it’s shipped, we can’t make changes.

8. Do you offer returns or exchanges?

Yes, we offer hassle-free returns within 14 days of delivery. The item must be unused and in its original packaging. Contact our support team to initiate a return.